信息技术
Student Success Center 207
358 University Drive
P.O. Box 3626
蒙蒂塞洛, AR 71656
Phone: 870-460-1036
Fax: 870-460-1920
IT Support - 正规赌博平台-ITHelp@uamont.edu
黑板上 - 黑板上@uamont.edu
Report Spam - spam@uamont.edu
工作日 - workdayhelp@uamont.edu
欢迎浏览资讯科技
The 信息技术 Department provides support, guidance, and leadership to students, faculty, and staff in the selection, implementation, and maintenance of technology in an academic environment.
正规赌博平台 e-mail is the official method of communication between students and University faculty/staff. All official communication with students via 电子邮件 must be sent to the student’s 正规赌博平台-issued 电子邮件 address (in the format ******@uamont.edu").
从这里开始设置您的正规赌博平台帐户，并在课程开始前连接！
- A 正规赌博平台 student account has been created for you, and your new student account letter has been sent to the personal 电子邮件 you provided on your admissions application.
- Please note that the full account setup process runs in stages and may take up to four hours or longer to complete.
- When activating your account, you must use a desktop or laptop computer—mobile devices and tablets are not supported and may cause errors.
- Be sure to watch your personal 电子邮件 for a message from Microsoft on behalf of the University of Arkansas at 蒙蒂塞洛. It will contain a verification code needed to activate your account.
- Once received, enter the code on the activation page and follow the prompts to set a secure password.
- Your password must be at least 12 characters long and include uppercase and lowercase letters, numbers, and special characters. Avoid using dictionary words, personal information, or anything easily guessed. 这有助于保持您的正规赌博平台帐户安全可靠。
为了确保您的正规赌博平台帐户安全，我们使用多因素身份验证（MFA）。 It adds an extra layer of protection by requiring both your password and a second step—like a code sent to your phone—when logging in. Even if someone knows your password, MFA helps block unauthorized access. MFA已经为您的帐户打开； you’ll just need to follow a few quick steps to finish setting it up the first time you log in. When you set up your MFA, you're also automatically registered for Self-Service Password Reset (SSPR), which lets you reset your own password anytime without needing to contact IT.
MFA最佳实践
- 确保设置多种验证方法（短信、电话和应用程序）
- 建议用自己的手机号码，不要用别人的
- 如果你有智能手机，建议使用这款应用，而不是发短信
- 使用非个人电脑时，建议不要选择“停留登录”。
- Lock your phone with a passcode or biometrics and install updates regularly to prevent vulnerabilities.
- Never approve unprompted MFA requests - If you didn’t try to log in, don’t approve the request — this could be a sign someone else has your password.
- Report issues immediately - If you suspect your account is compromised or can’t access MFA, contact your campus IT helpdesk right away.
my正规赌博平台是您所有正规赌博平台内容的个性化单点登录门户。 It gives you quick, secure access to essential campus tools like 黑板上, 工作日, StarRez (住房 Application), Email, Microsoft Office 365, and more—all in one place. Once you're logged in, you can use the app launcher (the grid of nine dots at the top left) to find tools like Outlook 电子邮件 and Office apps.
- Once your account is active, click on the 工作日 application to complete your New Student Onboarding tasks.
- New Student Onboarding refers to a set of tasks you must complete to finalize your enrollment and make sure your student information is up to date.
- 这些任务可能包括：
- 确认您的联系方式
- 审阅和确认重要文件
- 添加紧急联系人
- 其他任务取决于你的学生类型、课程或地点
- 登录后，你会在工作日的“我的任务”部分找到这些任务。
- 在注册课程之前，需要完成学生登录。
- If you forgot your 正规赌博平台 password or get locked out of your account, don’t worry—it happens! You can reset your password anytime using the 正规赌博平台 Self-Service Password Reset tool.
- To use the self-service tool, you must have previously set up Multi-Factor Authentication (MFA) on your account. If you haven’t set up MFA yet, or if you're having trouble, contact the IT department for assistance.
- 提示: 正规赌博平台 IT绝不会通过电子邮件、短信或电话询问您的密码。 Keep your login credentials secure.
创建一个好的（强的）密码
- 必须是12个字符长吗
- 包括大写和小写字母（区分大小写）。
- 包括字母和数字（字母-数字）。
- 使用特殊字符（空格！） #)
- Do not include your login name, a.k.a. username, in any form (as-is, reversed, capitalized, doubled).
- 避免在字典（包括外文和专业词典）中找到的单词。
- 不要使用已经给出的密码作为好的密码示例。
- Do not use other easily obtained information about yourself, such as license plate numbers, phone numbers, social security numbers, the make of your automobile, the name of the street you live on, the room number or building in which you work, etc.
- 选择一个好密码的一个可能的方法是自己编一个缩写词。 Create a phrase that has meaning to you and pick the first letter of each word or use the phrase itself.
- 一个类似的方法是从一个短短语中去掉所有的元音或使用密码短语。
- 例如:
- “我每天工作8小时。” （工作日）或（工作日）
- “我们喜欢在11:30吃午饭。” (Weliketoeatlunchat1130)
- “我的狗吃得太多了。” (myDogeats2much)
保护密码
- 记住你的密码。
- If you must write down your new password because you are afraid of forgetting it, then:
- 不要把你的用户名和密码写在同一张纸上。
- Do not place a written copy of your password on the side of your monitor, under your keyboard, etc.
- 记住密码后立即销毁书面副本。
- 当你输入密码时，不要让任何人在你身后看着你。
- 经常修改密码。
- 如果密码被泄露，请立即更改密码。
解锁支持你学业成功的工具和资源。
创建一个好的（强的）密码
- 必须是12个字符长吗
- 包括大写和小写字母（区分大小写）。
- 包括字母和数字（字母-数字）。
- 使用特殊字符（空格！） #)
- Do not include your login name, a.k.a. username, in any form (as-is, reversed, capitalized, doubled).
- 避免在字典（包括外文和专业词典）中找到的单词。
- 不要使用已经给出的密码作为好的密码示例。
- Do not use other easily obtained information about yourself, such as license plate numbers, phone numbers, social security numbers, the make of your automobile, the name of the street you live on, the room number or building in which you work, etc.
- 选择一个好密码的一个可能的方法是自己编一个缩写词。 Create a phrase that has meaning to you and pick the first letter of each word or use the phrase itself.
- 一个类似的方法是从一个短短语中去掉所有的元音或使用密码短语。
- 例如:
- “我每天工作8小时。” （工作日）或（工作日）
- “我们喜欢在11:30吃午饭。” (Weliketoeatlunchat1130)
- “我的狗吃得太多了。” (myDogeats2much)
保护密码
- 记住你的密码。
- If you must write down your new password because you are afraid of forgetting it, then:
- 不要把你的用户名和密码写在同一张纸上。
- Do not place a written copy of your password on the side of your monitor, under your keyboard, etc.
- 记住密码后立即销毁书面副本。
- 当你输入密码时，不要让任何人在你身后看着你。
- 经常修改密码。
- 如果密码被泄露，请立即更改密码。
If you get a new phone or change how you want to receive your login codes, it’s important to update your MFA method right away. This helps you avoid being locked out of your 正规赌博平台 account. Updating your method while you still have access is quick and easy—waiting until you're locked out can delay your access and require extra steps through IT. 让你的MFA方法保持最新是不受干扰地保持联系的最好方法。 让你的MFA方法保持最新是不受干扰地保持联系的最好方法。
作为正规赌博平台的学生，你最多可以在五台设备上免费获得Microsoft Office 365。 This includes Word, Excel, PowerPoint, Outlook, and more—perfect for schoolwork, class projects, and communication. 只需登录您的my正规赌博平台门户下载并安装。
Phishing is a scam where attackers try to trick you into giving up sensitive information—like your username, password, or banking info—by pretending to be a trusted source. These messages often use scare tactics or urgent language to get you to click a fake link. 如果你收到可疑的电子邮件，不要点击任何东西-立即报告给正规赌博平台 it ！ 举报可以帮助我们阻止骗子，保护整个正规赌博平台社区。
出国访问
- 为了保护您的帐户，默认情况下，所有来自美国以外的登录都会被阻止。 If you’re traveling internationally and need access to 正规赌博平台 电子邮件 or other services, you must 在你离开这个国家之前申请进入. 提交工作订单或致电正规赌博平台 IT 870-460-1036为您创建工作订单。 这项政策适用于所有学生、教师和工作人员。
高风险用户和登录块
- To help protect your account, Microsoft may block your login if it detects high-risk activity—like logins from two distant locations within a short time (e.g., 蒙蒂塞洛 and another country). This is called "impossible travel" and can flag your account as compromised. In most cases, MFA will stop unauthorized access, but if the risk is high enough, your account may be temporarily blocked. If you see a message saying you’re blocked from 电子邮件 or other services, contact 正规赌博平台 IT right away to review and reset your risk level. 虽然罕见，但这种情况可能发生在任何人身上。
- 所有学生都可以使用正规赌博平台的无线网络。 The 正规赌博平台-Secure-M Wi-Fi network offers an encrypted and safe connection to the 正规赌博平台 network, which includes full internet access as well as access to 正规赌博平台 Campus Resources including 工作日, Email, 图书馆 Resources, and 黑板上. The 正规赌博平台-Resident-M network was developed to meet the needs in our university resident spaces for various internet-connected devices.
- 学生 will use their 正规赌博平台 电子邮件 address (xxxxxxxx@uamont.edu) and 正规赌博平台 password (example - Um1234567890) to connect to Wi-Fi on their devices.
- Please note that if you are experiencing issues on your Wi-Fi connected device or have recently changed your 正规赌博平台 password, you may need to "Forget the Network" on your device and reconnect to the network. Your device remembers each Wi-Fi network you joined on that device, and it automatically joins that network whenever it's in range, so you will need to re-enter your 正规赌博平台 login credentials to rejoin the connection.
工作日 Student is being implemented on UA System campuses to manage the administrative processes involved with student records, financial aid, student accounts, academic advising, and admissions.
As a student, you will use 工作日 to explore course schedules, review your financial aid, view grades, track your academic progress, manage your student account, and pay tuition and fees.
访问资源，授权你的教学，研究和校园责任。
Faculty and Staff accounts are automatically created once they are fully hired (all pending pre-hire tasks complete) into 工作日. This provides access to your 正规赌博平台 电子邮件, 工作日, 黑板上, and other university related software. If the Faculty or Staff member only needs a 正规赌博平台 电子邮件, 黑板上 and 工作日 access, 不需要授权表格。 If the Faculty or Staff member needs additional access (Telephone, VPN, WeevilNet, Network drives, Website, SharePoint) 需要一份授权表格。
为了确保您的正规赌博平台帐户安全，我们使用多因素身份验证（MFA）。 It adds an extra layer of protection by requiring both your password and a second step—like a code sent to your phone—when logging in. Even if someone knows your password, MFA helps block unauthorized access. MFA已经为您的帐户打开； you’ll just need to follow a few quick steps to finish setting it up the first time you log in. When you set up your MFA, you're also automatically registered for Self-Service Password Reset (SSPR), which lets you reset your own password anytime without needing to contact IT.
MFA最佳实践
- 确保设置多种验证方法（短信、电话和应用程序）
- 建议用自己的手机号码，不要用别人的
- 如果你有智能手机，建议使用这款应用，而不是发短信
- 使用非个人电脑时，建议不要选择“停留登录”。
- Lock your phone with a passcode or biometrics and install updates regularly to prevent vulnerabilities.
- Never approve unprompted MFA requests - If you didn’t try to log in, don’t approve the request — this could be a sign someone else has your password.
- Report issues immediately - If you suspect your account is compromised or can’t access MFA, contact your campus IT helpdesk right away.
If you get a new phone or change how you want to receive your login codes, it’s important to update your MFA method right away. This helps you avoid being locked out of your 正规赌博平台 account. Updating your method while you still have access is quick and easy—waiting until you're locked out can delay your access and require extra steps through IT. 让你的MFA方法保持最新是不受干扰地保持联系的最好方法。
my正规赌博平台是您所有正规赌博平台内容的个性化单点登录门户。 It gives you quick, secure access to essential campus tools like 黑板上, 工作日, StarRez (住房 Application), Email, Microsoft Office 365, and more—all in one place. Once you're logged in, you can use the app launcher (the grid of nine dots at the top left) to find tools like Outlook 电子邮件 and Office apps.
创建一个好的（强的）密码
- 必须是12个字符长吗
- 包括大写和小写字母（区分大小写）。
- 包括字母和数字（字母-数字）。
- 使用特殊字符（空格！） #)
- Do not include your login name, a.k.a. username, in any form (as-is, reversed, capitalized, doubled).
- 避免在字典（包括外文和专业词典）中找到的单词。
- 不要使用已经给出的密码作为好的密码示例。
- Do not use other easily obtained information about yourself, such as license plate numbers, phone numbers, social security numbers, the make of your automobile, the name of the street you live on, the room number or building in which you work, etc.
- 选择一个好密码的一个可能的方法是自己编一个缩写词。 Create a phrase that has meaning to you and pick the first letter of each word or use the phrase itself.
- 一个类似的方法是从一个短短语中去掉所有的元音或使用密码短语。
- 例如:
- “我每天工作8小时。” （工作日）或（工作日）
- “我们喜欢在11:30吃午饭。”
- “我的狗吃得太多了。” (myDogeats2much)
保护密码
- 记住你的密码。
- If you must write down your new password because you are afraid of forgetting it, then:
- 不要把你的用户名和密码写在同一张纸上。
- Do not place a written copy of your password on the side of your monitor, under your keyboard, etc.
- 记住密码后立即销毁书面副本。
- 当你输入密码时，不要让任何人在你身后看着你。
- 经常修改密码。
- 如果密码被泄露，请立即更改密码。
As a 正规赌博平台 faculty or staff member, you get Microsoft Office 365 for free on up to five devices. This includes full access to Word, Excel, PowerPoint, Outlook, Teams, and more—ideal for course preparation, administrative tasks, and campus communication. Simply log in through the my正规赌博平台 portal to download and install Office 365 on your work or personal devices.
Phishing is a scam where attackers try to trick you into giving up sensitive information—like your username, password, or banking info—by pretending to be a trusted source. These messages often use scare tactics or urgent language to get you to click a fake link. 如果你收到可疑的电子邮件，不要点击任何东西-立即报告给正规赌博平台 it ！ 举报可以帮助我们阻止骗子，保护整个正规赌博平台社区。
- 所有员工都可以使用正规赌博平台的无线网络。 The 正规赌博平台-Secure-M Wi-Fi network offers an encrypted and safe connection to the 正规赌博平台 network, which includes full internet access as well as access to 正规赌博平台 Campus Resources including 工作日, Email, 图书馆 Resources, and 黑板上.
- Employees will use their 正规赌博平台 电子邮件 address (xxxxxxxx@uamont.edu) and 正规赌博平台 password (example - Um1234567890) to connect to Wi-Fi on their devices.
- Please note that if you are experiencing issues on your Wi-Fi connected device or have recently changed your 正规赌博平台 password, you may need to "Forget the Network" on your device and reconnect to the network. Your device remembers each Wi-Fi network you joined on that device, and it automatically joins that network whenever it's in range, so you will need to re-enter your 正规赌博平台 login credentials to rejoin the connection.
Encrypted 电子邮件s protect sensitive information by scrambling the contents so only the intended recipient can read them. This is especially important when sending confidential data such as student records, financial information, or personal details.
我应该什么时候发送加密邮件？
当你的电子邮件包含：
-
学生资料（FERPA）
-
社会安全号码
-
财务或工资数据
-
医疗或健康记录
-
任何其他机密或敏感内容
收件人如何打开加密的电子邮件？
The recipient will receive an 电子邮件 with a link to a secure portal where they can
sign in or use a one-time passcode to view the message. If they reply through that
portal, the response will also be encrypted.
提交工作单以快速获得支持。 Whether you’re having trouble logging in, need assistance with campus technology, or have a request for software or hardware, our Work Order system is the fastest way to get help from the 正规赌博平台 IT team. Once submitted, your request will be routed to the appropriate technician, and you’ll receive updates by 电子邮件 as progress is made.
所有IT工单必须通过TeamDynamix应用程序提交，我们的官方票务系统。 This ensures your request is routed quickly to the right team and allows you to track the status of your ticket at any time.
我可以提交什么工单？
- 帐户和访问
-
帐号/密码问题
-
正规赌博平台邮件
-
访问软件或系统
-
权限或帐户请求
-
- 设备和硬件
-
学校拥有的电脑，笔记本电脑，ipad，显示器
-
键盘、鼠标、网络摄像头、扬声器和打印机
-
设备报价或采购请求
-
设备转移到维修部门进行处理
-
- 连接与通信
-
Wi-Fi和互联网问题
-
电话或语音信箱问题
-
传真设置或故障排除
-
- 课堂与演示技术
-
智能房间技术
-
投影仪和教室布置
-
数字标牌支持（电视、显示屏）
-
- 软件与系统
-
软件安装、更新或故障排除
-
黑板上
- 工作日
-
动态形式
-
机构研究支持
-
网站发布或编辑
-
- 安全
-
报告可疑活动
-
安全问题或帐户泄露
-
- 其他请求
-
一般IT帮助
-
与技术相关的项目或想法
-
If you're unsure where your issue fits, just submit it under 我不知道我需要什么 —we’ll route it to the right team.
重要提示:
-
请勿在紧急情况下使用此系统。 For urgent needs (like classroom tech not working), call us directly at 870-460-1036.
-
要具体。 你提供的细节越多，我们帮助你的速度就越快。
-
检查你的电子邮件。 更新和决议将发送到您的正规赌博平台电子邮件地址。
Google Chrome and Mozilla Firefox are the recommended internet browsers for using 黑板上.
请务必使用您的正规赌博平台电子邮件用户名和密码登录黑板上。 正规赌博平台 黑板上 uses Microsoft Multi Factor Authentication. Please note 黑板上 will redirect you to a Microsoft login screen.
Requests for lab software must be submitted to the person responsible for managing the lab/smart room. This person will decide if the request is in alignment with the goals and strategies of the resource that they manage. Requests submitted after the deadline will be treated by the IT dept. as a project, and will be completed as soon as possible.